Shipping & Returns

United States Shipping Policy

Free Shipping

  • Consultant Enrollments with a Subscription of 150+ SV
  • Customer Enrollments with a Subscription

Standard Shipping Rates

  • All orders $149.99 or below

Flat Rate Shipping - $7.99

  • All orders $150 or above
  • Standard shipping rates start at $7.99
  • Standard shipping time is 7-10 days
  • Orders shipping to AK, HI, GU, PR, AS, and VI will receive a shipping discount on subscription and new Consultant enrollment orders, however standard shipping rates to these areas are higher than $7.99
  • Express and expedited shipping will be charged at normal market rates for all orders.
  • Shipping charges are calculated after all discounts (discount codes, credits, promotions, etc.) and before taxes.

Shipping Terms & Conditions

  • Order must meet the threshold prior to tax or shipping costs. 
  • Orders given free freight qualifying for free shipping will typically be shipped via Ground. Where available, if a shipping method other than Ground is chosen, additional shipping charges may apply and will be added separately.
  • Any changes to standard ground shipping may incur additional charges.
  • Qualifying orders must select free ground shipping at checkout in order to receive the free shipping promotion.
  • For orders being shipped to LifeVantage markets outside the market of purchase, please see our terms and conditions for the destination country.
  • Your orders may only be shipped within your authorized country.
  • LifeVantage reserves the right to change the shipping policy at any time. 
  • LifeVantage reserves the right to interpret the rules of the shipping policy and has final decision in the event of any disputes regarding the qualification, charge.

LifeVantage Return Policy

Customers are entitled to a 100% product satisfaction guarantee. If for any reason, a Customer is unhappy with their LifeVantage product, they may return the product within thirty (30) days of purchase for a 100% refund, minus any shipping and handling costs. After 30 days of purchase, only unopened product that is in a resalable and restockable condition, with at least 6 months remaining before its expiration date may be returned within twelve (12) months of purchase and shall receive a 100% refund, less a 10% handling and restocking fee and any shipping and handling costs, conditioned upon the receipt of a Return Merchandise Authorization (“RMA”), issued through Customer Support. Customers are responsible for returning any products to LifeVantage within 10 business days of issuance of the RMA or said products will not be eligible for return. Please allow for up to twenty (20) days from the time that the product is received for the refund to be processed.

For any further questions or concerns, please contact customer service at [email protected] or call/text 866-460-7241.